2D1N Deluxe Stay at Four Points by Sheraton Desaru

Deluxe Stay at the Four Points by Sheraton. This package includes Tanah Merah - Desaru Coast Batamfast Ferry tickets.

-Batamfast ferry ticket is applicable only for Tanah Merah Ferry Terminal – Desaru Coast Terminal trips.

-Check-in time is from 1500hrs onwards and check-out time by 1200hrs (early check-in and late check-out is subject to availability)

-All prices are inclusive of 8% SST.

-All foreign passport holders are subject to a Tourism Tax of MYR10.00 per room per night. The Tourism -Tax will be collected by the Hotel on behalf of the Federal Government of Malaysia. Taxes, levies or charges are subject to change in accordance with the Malaysian Government legislation.

-Package validity: until 31 December 2026

-A surcharge of MYR 150.00 nett per room per night will be imposed on Blackout Dates (High Season Date)

-Payments made are final and non-refundable, including but not limited to cases of no-show, personal reasons, or changes in travel plans.

-Advanced booking and confirmation are required before the intended departure and stay date (min. 1 week before)

-All passengers are to hold a valid Passport with a minimum of 6 months validity.

The immigration authorities of the destination country have the right to accept or reject visitors.

If rejected, there will be no refund, and we are not responsible for any costs incurred because of participants being deported/rejected by the destination country.

-All reservations are subject to availability.

-Other terms and conditions may apply.

-By proceeding with your booking, you acknowledge and agree to this policy.

Payments made are final and non-refundable and non-cancellable, including but not limited to cases of no-show, personal reasons, or changes in travel plans.

Redemption Process

Step 1: Purchase the Tour Package

-Review package details, pricing, and terms before proceeding with payment.

-Complete the payment process using the available payment options.

-Upon successful payment, a confirmation email and receipt will be sent to the passenger.

Step 2: Receive Vouchers

-Passengers/Guests will receive the vouchers.

-Tripcetera will assist in confirming bookings with ferry and hotel partners once you follow the instructions.

Step 3: Submit Personal Information

-Passengers/Guests must provide the relevant details to Tripcetera.

A. For Ferry Ticket Issuance, Passengers must provide:

-Full Name (as per passport)

-Date of Birth

-Nationality

-Gender

-Passport Number

-Passport Issue Date

-Passport Expiry Date

B. For Resort Check-in. Guests must provide:

-Full Names of all guests

-Email Address of lead guest

-Phone Number of lead guest

-Check-in Date

Step 4: Redemption and Boarding

-Passengers/Guests are to submit all their Tripcetera vouchers (ferry and resort/hotel) for validation and redemption.

Ferry Boarding:

-Passengers are to submit all their vouchers (both ferry and resort/hotel) to the Ferry service provider (Batamfast) counter staff.

-The staff will verify the details before issuing the boarding pass.