Batamfast X Planet Holiday 1 Night Stay for 2 Pax

This package for stay in Planet Holiday including one-night stay in Planet Holiday room with Breakfast for 2 pax and Roundtrip Batamfast ferry ticket for 2 pax. Sail with Batamfast and enjoy staying at Planet Holiday Hotel. This place is located Just 30 minutes from Batam Centre Ferry Terminal and Hang Nadim International Airport. It located midway between Nagoya and Jodoh in the heart of Batam`s main business district close to excellent shopping and entertainment facilities.

Booking confirmations from ferry and hotel are required prior to travel and stay dates. No confirmation prior to arrival may result into disappointments. No refunds or cancellations will be allowed for such cases. Only Indonesian Rupiah is accepted for cash payments when you are in Indonesia.

Validity Applicable for all Singapore – Batam sectors. Valid only for Roundtrip Ferry bookings. Applicable for Batamfast-operated trips only. For Your Information: Child Policy Children (max 5 years old, no extra bed): No extra charge; breakfast is chargeable at $11 per child. Children with Extra Bed (12 years old and above): Additional charge of $35, including breakfast. Public Holiday Surcharge A surcharge of $16.5 per room per night applies during public holidays. Currency & Payment All prices will be charged in Indonesian Rupiah (IDR) based on the active exchange rate at the time of payment. All add-ons and exclusions are to be paid directly at the Hotel. Inform our team should you need such add-ons before confirmation.

- Once a booking is confirmed, it cannot be cancelled - Payments made are final and non-refundable, including but not limited to cases of no-show, personal reasons, or changes in travel plans. - By proceeding with your booking, you acknowledge and agree to this policy. If you have any questions, feel free to contact our customer service team.

Redemption Process Step 1: Purchase the Tour Package -Visit Tripcetera.com and navigate to the "Tripcetera Tour" section. -Browse available tour packages and select the preferred one. -Review package details, pricing, and terms before proceeding with payment. -Complete the payment process using the available payment options. -Upon successful payment, a confirmation email and receipt will be sent to the passenger. Step 2: Receive Vouchers -Passengers/Guests will receive the vouchers. -Tripcetera will assist in confirming bookings with ferry and hotel partners once you follow the instructions. Step 3: Submit Personal Information -Passengers/Guests must provide the relevant details to Tripcetera. A. For Ferry Ticket Issuance, Passengers must provide: -Full Name (as per passport) -Date of Birth -Nationality -Gender -Passport Number -Passport Issue Date -Passport Expiry Date B. For Resort Check-in. Guests must provide: -Full Names of all guests -Email Address of lead guest -Phone Number of lead guest -Check-in Date Step 4: Redemption and Boarding -Passengers/Guests are to submit all their Tripcetera vouchers (ferry and resort/hotel) for validation and redemption. Ferry Boarding: -Passengers are to submit all their vouchers (both ferry and resort/hotel) to the Ferry service provider (Batamfast) counter staff. -The staff will verify the details before issuing the boarding pass. Resort Check-in: -Passengers/Guests are to provide their booking confirmation from Tripcetera. -Follow the standard procedure as required by the Hotel/Resort (e.g. give copies of passport, provide security deposit, etc).